Return & Refund Policy

We want you to love your denim! If something is not right, here is how we help.

Size exchange

You may exchange for a different size within 7 days of delivery. The product must be unused, unwashed, with all tags attached. Delivery charges for exchanges are borne by the customer.

Defective or wrong item

If you receive a defective or incorrect item, contact us within 48 hours with a photo — we will exchange it free of charge or issue a full refund.

Refunds

Prepaid orders cancelled before dispatch are refunded in full via your original payment method (bKash/Nagad/Rocket) within 3–5 working days. Cash on Delivery orders are refunded via mobile wallet or bank transfer.

Non-returnable

For hygiene reasons, innerwear and accessories on sale are not returnable unless defective.