Terms & Conditions

By using this website and placing an order you agree to the following terms.

Orders

All orders are confirmed by phone before dispatch. We may cancel an order if the product is out of stock, the address is incorrect, or the payment could not be verified. Prices are shown in Bangladeshi Taka (৳) and include VAT where applicable.

Payment

Cash on Delivery orders are collected by the delivery agent. Mobile wallet (bKash/Nagad/Rocket) payments must be sent using the "Send Money" option to the number provided at checkout, with a valid Transaction ID. We verify all payments before dispatch.

Delivery

Estimated delivery times are 1–2 working days inside Dhaka and 2–4 working days outside Dhaka. Delays caused by weather, strikes or courier issues are beyond our control.

Product images

We photograph our own products, but slight colour differences may occur due to screen settings.